Help & feedback
Help that fits how SetScreens is built
Questions, problem reports and ideas are welcome. Preparation comes before the shoot.
I develop SetScreens and handle support myself. I read messages and investigate as time allows. There is no guaranteed response or fix time, and no live on-set assistance service.
Use Help & feedback to explain what you tried and what happened. Review optional diagnostics before attaching them and keep confidential production content out of the report.
The technical preparation guide explains device settings, a private Wi-Fi setup, wired access points and the checks to repeat when your setup changes. Test the actual Controller, phones and scene early enough to choose an alternative if needed.